Difference between revisions of "Fare and Ticketing"

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{|class=wikitable border=1 style="text-align:center"
{|class=wikitable border=1 style="text-align:center"
|-
|-
!rowspan=2|Line!!colspan=4|Fares
!rowspan=5|Fares
|-
|-
!Adult!!Senior Citizen /<br>Persons With Disabilities!!Student!!Workfare Transport<br>Concession
!Adult!!Senior Citizen /<br>Persons with Disabilities!!Student!!Workfare Transport<br>Concession||Children
|-
|-
|{{NSL}}<br>{{EWL}}<br>{{NEL}}<br>{{CCL}}<br>{{DTL}}<br>{{BPLRT}}<br>{{SKLRT}}<br>{{PGLRT}}
|$1.09 - $2.37||$0.65 - $0.99||$0.48 - $0.70||$0.74 - $1.79||FREE
|$0.83 - $2.08||$0.55 - $0.88||$0.38 - $0.59||$0.64 - $1.68
|}
|}


'''Notes'''
*'''Notes:'''
*Free travel for children under the aged of 7. Children who height is above 0.9m (under 7) are required to have a child concession pass. However fare will '''NOT''' be deducted from the fare card.
**Children who height is above 0.9m (under the age of 7) are required to have a child concession card.
*A $0.50 rebate applies if you tap in to any MRT/LRT station before 7.45am on Weekdays except Public Holidays.
**A $0.50 or the equivalent rail fare, whichever is lower, discount applied if commuters tap in to any MRT/LRT station before 7.45am on Weekdays except Public Holidays.


===Bus Fare===
===Bus Fare===
{|class=wikitable border=1 style="text-align:center"
{|class=wikitable border=1 style="text-align:center"
|-
|-
!rowspan=2|Type!!colspan=4|Fares
!rowspan=2|Type!!colspan=6|Fares
|-
!Adult!!Senior Citizen /<br>Persons With Disabilities!!Student!!Workfare Transport<br>Concession
|-
|'''Feeder'''
|$0.83||$0.55||$0.38||$0.64
|-
|'''Basic/Trunk'''
|$0.83 - $2.08||$0.55 - $0.88||$0.38 - $0.59||$0.64 - $1.68
|-
|-
|'''Express'''
!Adult!!Senior Citizen!!Persons with<br>Disabilities!!Student!!Workfare Transport<br>Concession!!Children
|$1.43 - $2.68||$1.00 - $1.33||$0.68 - $0.89||$1.14 - $2.18
|-
|-
|'''Nite Owl'''
!Feeder
|$1.70 - $4.40||$1.25 - $3.20<sup>1</sup>||$0.85 - $2.10||$1.70 - $4.40
|$0.92||colspan=2|$0.59||$0.42||$0.68||FREE
|-
|-
|'''Chinatown Direct'''
!Basic/Trunk
|$2.00||$1.10<sup>1</sup>||$1.10||$2.00
|$0.92 - $2.17||colspan=2|$0.59 - $0.92||$0.42 - $0.63||$0.68 - $1.72||FREE
|-
|-
|'''NightRider'''
!Express
|$4.50||$4.50||$4.50||$4.50
|$1.52 - $2.77||colspan=2|$1.04 - $1.37||$0.72 - $0.93||$1.18 - $2.22||FREE
|-
|-
|'''SMRT Bus Service 926'''
!Premium
|$1.90||$1.20<sup>1</sup>||$1.20||$1.90
|colspan=6|$3.00 - $6.00
|}
|}


'''Notes'''
*'''Notes:''' Children who height is above 0.9m (under the age of 7) are required to have a child concession card.
*<sup>1</sup> Fare does not applies to Persons with Disability.
*Free travel for children under the aged of 7. Children who height is above 0.9m (under 7) are required to have a child concession pass. However fare will '''NOT''' be deducted from the fare card.


==Transferring Rules==
==Transferring Rules==
Line 59: Line 47:
*15 minutes for transfers between different rail stations.
*15 minutes for transfers between different rail stations.
*Current bus service must not be the same number as the preceding bus service.
*Current bus service must not be the same number as the preceding bus service.
*No exit and re-entry at the same station (10 minutes for transfer at {{Stn|Stevens| station}} and 15 minutes for transfer at {{Stn|Bukit Panjang}}, {{Stn|Newton}} and {{Stn|Tampines}} stations).
*Terminating trip for dual-loop feeders service and transfer to its non-terminating trip at respective interchange will consist as a single trip.
*No exit and re-entry at the same station (15 minutes for transfer at {{Stn|Bukit Panjang}}, {{Stn|Choa Chu Kang}}, {{Stn|Newton}} and {{Stn|Tampines}} stations).


==Fare Calculation==
==Fare Calculation==
When a combination of fare structure was involved in a calculation, such as Feeder Bus Service --> MRT, the approaches that the LTA and PTC uses are calculation from the expensive fare structures '''FIRST'''.
When a combination of fare structure was involved in a calculation, such as Feeder Bus Service → MRT, fares are calculated using the most expensive fare structures '''FIRST'''.
 
Take note of the following fare payment calculation when using the old CEPAS Card Based Ticketing (CBT) and the new SimplyGo Accounting Based Ticketing (ABT) when using the following network.
 
===Rail Network===
As there are many ways a commuters may choose to travel in the train network, the approaches that was used was to take the shortest possible distance, irregardless of the time taken.
 
LTA formally uses the shortest travelling time to determine the fare when Distance Based Fare was launched, which was reverted to the shortest possible distance some time in 2015.
 
====Different Payment Method====
{|class="wikitable"
!S/N!!Trip!!Card Based Ticketing!!Account Based Ticketing
|-
!rowspan=2|1
!Tapping in at Station A
|Gate open
|Gate open
|-
!Tapping out at Station B
|Gate open & fare (Station A → Station B) is deducted from card
|Gate open & fare (Station A → Station B) is posted to account.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
!rowspan=3|2
!Tapping in at Station A
|Gate open
|Gate open
|-
!Exit at Station B
|No fare deducted
|Maximum fare from Station A will be posted to account the next day.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
!Tapping in at Station C
|Error. Proceed to Passenger Service Centre to pay & unlock
|Gate open
|-
!rowspan=2|3
!Enter at Station A
|Gate open
|Gate open
|-
!Tapping out at Station B
|Error. Proceed to Passenger Service Centre to pay & unlock
|Gate open & maximum fare from Station B will be posted to account.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
!rowspan=4|4
!Tapping in at Station A
|Gate open
|Gate open
|-
!Tapping out at Station B<sup>1</sup>
|Gate open & fare (Station A → Station B) is deducted from card
|Gate open & fare (Station A → Station B) is posted to account.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
!Tapping in at Station B<sup>1</sup>
|Gate open & fare (Station A → Station B) is refunded from card
|Gate open
|-
!Tapping out at Station C
|Gate open & fare (Station A → Station C) is deducted from card
|Gate open & fare difference (Differences between Station A → Station C and Station A → Station B) is posted to account.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|}
 
'''Notes'''
*<sup>1</sup> - Only {{Stn|Newton}}, {{Stn|Bukit Panjang}}, {{Stn|Tampines}}, {{Stn|Choa Chu Kang}} stations are allowed where transferring between lines are done within 15 minutes.
 
===Bus Network===
Feeders service are capped at 3.2km per journey leg, despite transferring between services.


===Rail Only===
For example:
As there are many way(s) a commuters may choose to travel when in the train network, the approaches that the LTA and PTC uses are based on the shortest journey distance, irregardless of the time taken between route alternative.
{|class="wikitable" style="text-align:center"
!rowspan=2|Trip!!colspan=3|Distance!!rowspan=2|Fare
|-
!Travelled!!Payable!!Accumulated Payable
|-
!style="text-align:left"|Feeder A
|4.2 km||3.2 km||3.2 km||$1.09
|-
!style="text-align:left"|Feeder B
|1.7 km||1.7 km||4.9 km||$0.21<br>($1.30 - $1.09)
|-
!colspan=4 style="text-align:right"|Total!!$1.30
|}


===Bus Only===
{|class="wikitable" style="text-align:center"
For example, assuming an adult commuter who pay by card fare, board Feeder 911 from Woodlands Centre Rd (Bus Stop 46069) to Woodlands Reg Int, transfer and board Feeder 912 from Woodlands Reg Int to Woodlands Dr 50 (Bus Stop 46661). The following will be a breakdown on how the fare is calculated.
!rowspan=2|Trip!!colspan=3|Distance!!rowspan=2|Fare
{|class=wikitable border=1 style="text-align:center"
|-
|-
!Journey Legs!!Distance!!Accumulated<br>Distance!!Fare
!Travelled!!Payable!!Accumulated Payable
|-
|-
!style="text-align:left"|Bus (Feeder 911)<br>(W'lands Train Checkpoint → Woodlands Reg Int)
!style="text-align:left"|Trunk (Basic) A
|2.7 km||2.7 km||$0.83
|4.2 km||4.2 km||4.2 km||$1.19
|-
|-
!style="text-align:left"|Bus (Feeder 912)<br>(Woodlands Reg Int → Opp Blk 896B)
!style="text-align:left"|Feeder B
|1.4 km||4.1 km||$0.10<br>($0.93-$0.83)
|3.9 km||3.2 km||7.4 km||$0.37<br>($1.56 - $1.19)
|-
|-
!colspan=3 style="text-align:right"|Total!!$0.93
!colspan=4 style="text-align:right"|Total!!$1.56
|}
|}


In this example, even though both bus services that the commuter boarded were Feeder Services, the fares are charged based on Distance Fare for Basic/Trunk Service, limiting at 3.2 km per journey leg.
However, transferring between terminating feeder trips service at last calling stop (i.e. Interchanges) and transfer to the same feeder service at the same stop within 45 minutes does not consider as a new trip.


===Bus and Rail===
{|class="wikitable" style="text-align:center"
For example, assuming an adult commuter who pay by card fare, board Feeder Service 293 from Tampines St 45 (Bus Stop 76279) to Tampines Int, transfer and board the train from Tampines (EWL) to Bayfront (CCL/DTL). The following will be a breakdown of how the fare is calculated.
!rowspan=2|Trip!!colspan=3|Distance!!rowspan=2|Fare
{| style="width:100%;"
| style="vertical-align:top;width:50%;"|
{|class=wikitable border=1 style="text-align:center"
|-
|-
!Journey Legs!!Distance!!Accumulated<br>Distance!!Fare
!Travelled!!Payable!!Accumulated Payable
|-
|-
!style="text-align:left"|MRT/LRT<br>(Tampines - BayFront)
!style="text-align:left"|Feeder A (Terminating Trip)
|15.8 km||15.8 km||$1.63
|4.2 km||3.2 km||3.2 km||$1.09
|-
|-
!style="text-align:left"|Bus (Service 293)<br>(Blk 491C → Tampines Int)
!style="text-align:left"|Feeder A
|6.2 km||19.0 km<br><s style='color:#888;'>22.0 km</s>||$0.12<br>($1.75-$1.63)
|1.7 km||0.0 km||3.2 km||$0.00<br>($1.09 - $1.09)
|-
|-
!colspan=3 style="text-align:right"|Total!!$1.75
!colspan=4 style="text-align:right"|Total!!$1.09
|}
|}
| style="vertical-align:top;width:50%;"|
 
{|class=wikitable border=1 style="text-align:center"
====Different Payment Method====
{|class="wikitable"
!S/N!!Trip!!Card Based Ticketing!!Account Based Ticketing
|-
!rowspan=2|1
!Tapping in when boarding
|Maximum fare (Boarding Stop → Terminating Stop) is deducted from card.
|Boarding Stop recorded.
|-
!Tapping out when alighting
|Unused Fare (Alighting Stop → Terminating Stop) is refunded to card
|Fare (Boarding Stop → Alighting Stop) is posted to account.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
|-
!Journey Legs!!Distance!!Accumulated<br>Distance!!Fare
!rowspan=2|2
!Boarding without tapping in
|Nothing
|Nothing
|-
|-
!style="text-align:left"|Bus (Service 293)<br>(Blk 491C → Tampines Int)
!Tapping out when alighting
|6.2 km||3.2 km<br><s style='color:#888;'>6.2 km</s>||$0.83
|Error. Approached Bus Captain for assistance.
|Fare (Origin Stop → Alighting Stop) is posted to account the next day.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|-
|-
!style="text-align:left"|MRT/LRT<br>(Tampines - BayFront)
!rowspan=2|3
|15.8 km||19.0 km<br><s style='color:#888;'>22.0 km</s>||$0.92<br>($1.75-$0.83)
!Tapping in when boarding
|Maximum fare (Boarding Stop → Terminating Stop) is deducted from card.
|Boarding Stop recorded.
|-
|-
!colspan=3 style="text-align:right"|Total!!$1.75
!Alighting without tapping out
|Nothing
|Fare (Boarding Stop → Terminating Stop) is posted to account the next day.
'''Fare will only be deducted from card once the final fare is confirmed within 3 days.'''
|}
|}
==Distance Discrepancy==
{| style="margin:0 0 10px" cellspacing=0 cellpadding=0
!width=70 height=50 bgcolor=#FFF6EE rowspan=2|<div class="triangle" style="background-color:#F80;color:#FFF;">!</div>
|bgcolor=#FFF6EE style="font-size:110%;"|'''Note:''' This section may be out-of-date as the following discrepancy may have been corrected.
|}
|}


Commuters travelling between a bus-stop may be '''charged''' differently based on the service taken, despite the same route taken. The following are the list of discrepancy.
{|class=wikitable
!width=200|Boarding Stop
!width=200|Alighting Stop
!width=250|Bus Service(s)
!Distance (km)
!Reason
|-
|rowspan=2|{{BS76199}}||rowspan=2|{{BS75009}}
|{{Bus/4}} {{Bus/8}} {{Bus/19}} {{Bus/28}} {{Bus/29}} {{Bus/37}} {{Bus/38}} {{Bus/81}} {{Bus/291}}||style='text-align:center'|0.3
|rowspan=2|Different Berth was used at Tampines Int (East/West Wings)
|-
|{{Bus/293}}||style='text-align:center'|0.6
|-
|rowspan=2|{{BS00000|code=80151|stop=Opp Suntec City|road=Nicoll Highway}}||rowspan=2|{{BS00000|code=92091|stop=Opp One Amber|road=Mountbatten Rd}}
|{{Bus/10|a=e}}||style='text-align:center'|5.9
|rowspan=2|Distance based on parent service
|-
|{{Bus/14|a=}}||style='text-align:center'|5.5
|-
|rowspan=2|{{BS92099}}||rowspan=2|{{BS80159}}
|{{Bus/10|a=e}}||style='text-align:center'|5.9
|rowspan=2|Distance based on parent service
|-
|{{Bus/14|a=}}||style='text-align:center'|5.4
|-
|rowspan=2|{{BS00000|code=78191|stop=Aft Blk 182|road=Pasir Ris St 11}}||rowspan=2|{{BS00000|code=98099|stop=Blk 269A|road=Pasir Ris Dr 1}}
|{{Bus/17}}||style='text-align:center'|0.1
|rowspan=2|???
|-
|{{Bus/12}} {{Bus/12|a=e}} {{Bus/21}} {{Bus/39}} {{Bus/53}} {{Bus/81}} {{Bus/359}} {{Bus/518}} {{Bus/518|a=A}} {{Bus/661}}||style='text-align:center'|0.2
|}


==References==
==References==
Line 120: Line 248:


{{Mass Rapid Transit}}
{{Mass Rapid Transit}}
{{Light Rail Transit}}

Latest revision as of 15:12, 13 October 2024

Since 3 July 2010, the Land Transport Authority (LTA) and Public Transport Council (PTC) had launched the new fare collection model - Distance-Based Fare (DBF). This means that the fares payable are based on the total distance traveled, hence benefiting transferring commuters.

Fares[edit]

All figures stated below are valid for payment by CEPAS card or any other valid card.

Rail Fare[edit]

Fares
Adult Senior Citizen /
Persons with Disabilities		 Student Workfare Transport
Concession		 Children
$1.09 - $2.37 $0.65 - $0.99 $0.48 - $0.70 $0.74 - $1.79 FREE
  • Notes:
    • Children who height is above 0.9m (under the age of 7) are required to have a child concession card.
    • A $0.50 or the equivalent rail fare, whichever is lower, discount applied if commuters tap in to any MRT/LRT station before 7.45am on Weekdays except Public Holidays.

Bus Fare[edit]

Type Fares
Adult Senior Citizen Persons with
Disabilities		 Student Workfare Transport
Concession		 Children
Feeder $0.92 $0.59 $0.42 $0.68 FREE
Basic/Trunk $0.92 - $2.17 $0.59 - $0.92 $0.42 - $0.63 $0.68 - $1.72 FREE
Express $1.52 - $2.77 $1.04 - $1.37 $0.72 - $0.93 $1.18 - $2.22 FREE
Premium $3.00 - $6.00
  • Notes: Children who height is above 0.9m (under the age of 7) are required to have a child concession card.

Transferring Rules[edit]

In order for a valid transfer, the following conditions must be met:

  • All journeys must be within 2 hours of the first boarding (on the same journey).
  • Maximum of 5 transfers can be made within a journey.
  • 45 minutes for transfers between rail station and bus service, or between different bus services.
  • 15 minutes for transfers between different rail stations.
  • Current bus service must not be the same number as the preceding bus service.
  • Terminating trip for dual-loop feeders service and transfer to its non-terminating trip at respective interchange will consist as a single trip.
  • No exit and re-entry at the same station (15 minutes for transfer at Bukit Panjang, Choa Chu Kang, Newton and Tampines stations).

Fare Calculation[edit]

When a combination of fare structure was involved in a calculation, such as Feeder Bus Service → MRT, fares are calculated using the most expensive fare structures FIRST.

Take note of the following fare payment calculation when using the old CEPAS Card Based Ticketing (CBT) and the new SimplyGo Accounting Based Ticketing (ABT) when using the following network.

Rail Network[edit]

As there are many ways a commuters may choose to travel in the train network, the approaches that was used was to take the shortest possible distance, irregardless of the time taken.

LTA formally uses the shortest travelling time to determine the fare when Distance Based Fare was launched, which was reverted to the shortest possible distance some time in 2015.

Different Payment Method[edit]

S/N Trip Card Based Ticketing Account Based Ticketing
1 Tapping in at Station A Gate open Gate open
Tapping out at Station B Gate open & fare (Station A → Station B) is deducted from card Gate open & fare (Station A → Station B) is posted to account.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

2 Tapping in at Station A Gate open Gate open
Exit at Station B No fare deducted Maximum fare from Station A will be posted to account the next day.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

Tapping in at Station C Error. Proceed to Passenger Service Centre to pay & unlock Gate open
3 Enter at Station A Gate open Gate open
Tapping out at Station B Error. Proceed to Passenger Service Centre to pay & unlock Gate open & maximum fare from Station B will be posted to account.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

4 Tapping in at Station A Gate open Gate open
Tapping out at Station B1 Gate open & fare (Station A → Station B) is deducted from card Gate open & fare (Station A → Station B) is posted to account.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

Tapping in at Station B1 Gate open & fare (Station A → Station B) is refunded from card Gate open
Tapping out at Station C Gate open & fare (Station A → Station C) is deducted from card Gate open & fare difference (Differences between Station A → Station C and Station A → Station B) is posted to account.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

Notes

Bus Network[edit]

Feeders service are capped at 3.2km per journey leg, despite transferring between services.

For example:

Trip Distance Fare
Travelled Payable Accumulated Payable
Feeder A 4.2 km 3.2 km 3.2 km $1.09
Feeder B 1.7 km 1.7 km 4.9 km $0.21
($1.30 - $1.09)
Total $1.30
Trip Distance Fare
Travelled Payable Accumulated Payable
Trunk (Basic) A 4.2 km 4.2 km 4.2 km $1.19
Feeder B 3.9 km 3.2 km 7.4 km $0.37
($1.56 - $1.19)
Total $1.56

However, transferring between terminating feeder trips service at last calling stop (i.e. Interchanges) and transfer to the same feeder service at the same stop within 45 minutes does not consider as a new trip.

Trip Distance Fare
Travelled Payable Accumulated Payable
Feeder A (Terminating Trip) 4.2 km 3.2 km 3.2 km $1.09
Feeder A 1.7 km 0.0 km 3.2 km $0.00
($1.09 - $1.09)
Total $1.09

Different Payment Method[edit]

S/N Trip Card Based Ticketing Account Based Ticketing
1 Tapping in when boarding Maximum fare (Boarding Stop → Terminating Stop) is deducted from card. Boarding Stop recorded.
Tapping out when alighting Unused Fare (Alighting Stop → Terminating Stop) is refunded to card Fare (Boarding Stop → Alighting Stop) is posted to account.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

2 Boarding without tapping in Nothing Nothing
Tapping out when alighting Error. Approached Bus Captain for assistance. Fare (Origin Stop → Alighting Stop) is posted to account the next day.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

3 Tapping in when boarding Maximum fare (Boarding Stop → Terminating Stop) is deducted from card. Boarding Stop recorded.
Alighting without tapping out Nothing Fare (Boarding Stop → Terminating Stop) is posted to account the next day.

Fare will only be deducted from card once the final fare is confirmed within 3 days.

Distance Discrepancy[edit]

!
 Note: This section may be out-of-date as the following discrepancy may have been corrected.

Commuters travelling between a bus-stop may be charged differently based on the service taken, despite the same route taken. The following are the list of discrepancy.

Boarding Stop Alighting Stop Bus Service(s) Distance (km) Reason
Blk 503 icon76199
Tampines Ave 7		 Tampines Int icon75009
Tampines Ctrl 1 		0.3 Different Berth was used at Tampines Int (East/West Wings)
0.6
Opp Suntec City icon80151
Nicoll Highway		 Opp One Amber icon92091
Mountbatten Rd 		5.9 Distance based on parent service
5.5
One Amber icon92099
Mountbatten Rd		 Suntec City icon80159
Nicoll Highway 		5.9 Distance based on parent service
5.4
Aft Blk 182 icon78191
Pasir Ris St 11		 Blk 269A icon98099
Pasir Ris Dr 1 		0.1 ???
0.2

References[edit]


icon Mass Rapid Transit [ V • T • E ]
Overview History • Stations • Fare and Ticketing • Facilities • Safety • Security
Lines North–South Line • East–West Line • North East Line • Circle Line • Downtown Line • Thomson–East Coast Line

FutureJurong Region Line • Cross Island Line

Rolling Stocks 151 • 151A • 151B • 151C • R151 • T251 • 751A • 751B • 751C • 830 • 830C • 851E • 951

Former651

Future J151 • CR151

Depots Bishan • Changi • Gali Batu • Kim Chuan • Mandai • Sengkang • Ulu Pandan • Tuas
Future Changi East • East Coast • Tengah
icon Light Rail Transit [ V • T • E ]
Overview History • Stations • Fare and Ticketing • Facilities • Safety • Security
Lines Bukit Panjang LRT • Sengkang LRT • Punggol LRT
Rolling Stocks 801 • 801A • 801B • 810 • 810A
Future810D
Depots Sengkang • Ten Mile Junction
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