Bus Service 972

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Service 972
SMB3592Z 972.jpg
Route Information
Route Bukit Panjang Interchange ↺ Orchard Rd (Loop)
Route Length 40.3 km
Travelling Time 125 mins (2 h 5 mins)
Operator SMRT Buses
(Choa Chu Kang – Bukit Panjang Bus Package)

SMRT Buses Bus Service 972 is an inter-town route that connects the residential estates of Bukit Panjang to Orchard. The route was first launched on 17 November 2013 to alleviate high passenger demand from bus service 190.

As part of the Bus Service Enhancement Programme, this was also the first SMRT bus service to receive Double-decker buses in 2014.

There were initial plans in 2020 to amend Service 972 to cover lost sectors from withdrawing Service 700/700A, but this was cancelled later, and a route variant bus service 972M was introduced instead.

Service Information

Bus Duty & Fleet

Service 972/972A (shared with Service 972M)
Depot Fleet Fleet
972 972A
Kranji Depot (KJDEP) 38 3 8 Single Deckers 30 Double Deckers
SMB1536A
SMB1647M
MAN NL323F
SMB124L
SMB125J
SMB126G
SMB127D
SMB128B
SMB133K
Mercedes-Benz OC500LE
SMB3540Z
SMB3575Z
SMB3576X
SMB3583A
SMB3584Y
SMB3587P
SMB3588L
SMB3592Z
SMB3593X
SMB3595R
SMB3597K
SMB3598H
SMB3599E
SMB3613Y
SMB3615S
SMB3616P
SMB5007J
SMB5010Z
SMB5011X
SMB5013R
SMB5021S
SMB5024J
SMB5025G
SMB5030R
SMB5033H
SMB5039S
SMB5040L
SMB5057P
SMB5066M
SMB5068H
SMB5069E
Alexander Dennis Enviro500
SG5573T
SG5575M
Volvo B9TL
Notes
  • 3 extra DDs.
  • 1 SD will perform crossover trips on Service 976 during Weekdays AM Peak.
  • Several DDs will perform one (1) down-route trip on Service 975 from Brickland Road (Bus Stop 30081 - Opp Hai Inn See Tp) towards Bukit Panjang Interchange before & during Weekdays AM Peak.
  • Full DD fleet on Weekends & Public Holidays.
  • Service 972/972M, Service 180, Service 188 & Service 979 DDs are interchangeable.
  • This service practises jumpbus & interlining.
  • All Service 972 & Service 972M buses park at Woodlands Bus Park (WLBP).
  • Weekdays: 15 AM - 19 PM / 16 S1 / 2 S2 / 1 TQ (38 buses)
  • Saturdays: 16 AM - 18 PM / 3 S1 (21 buses)
  • Sundays: 16 AM - 17 PM / 3 S2 (20 buses)

Route Information

Frequency

Period AM Peak
(First Bus - 08:30) 		AM Off Peak
(08:31 - 16:59) 		PM Peak
(17:00 - 19:00) 		PM Off Peak
(19:01 - Last Bus)
Loop Service 04 - 11 minutes 08 - 16 minutes 05 - 09 minutes 11 - 19 minutes

Special Departures

  • icon44321
    Opp Bangkit Stn
    Bt Panjang Ring Rd
    →
    icon45009
    Bt Panjang Int
    Petir Rd
    • Weekdays: 06:35 (DD) & 06:50 (DD)

Service 972A

  • icon45009
    Bt Panjang Int
    Petir Rd
    →
    icon08057
    Dhoby Ghaut Stn
    Orchard Rd
    • Weekdays: 23:18 (DD) & 23:35 (DD)
    • Saturdays: 23:20 (DD) & 23:35 (DD)
    • Sundays / Public Holidays: 23:01 (DD), 23:18 (DD) & 23:35 (DD)

Loop Service

Collapse

[Show/Hide Full Route Details]

Bus Stops Point of Interest Weekdays Saturdays Suns / PHs
First bus Last bus First bus Last bus First bus Last bus
icon45009
Bt Panjang Int(Berth B2)
Petir Rd
972ADT1BP6Bukit Panjang
Hillion Mall 		05:30 22:59 (972)
23:35 (972A)		 05:30 23:06 (972)
23:35 (972A)		 05:30 22:45 (972)
23:35 (972A)
icon44641
Blk 602
Bt Panjang Ring Rd
972ABP13Senja 05:32 23:01 (972)
23:37 (972A)		 05:32 23:08 (972)
23:37 (972A)		 05:32 22:47 (972)
23:37 (972A)
icon44721
Opp Jelapang Stn
Bt Panjang Ring Rd
972ABP12Jelapang 05:41 23:10 (972)
23:44 (972A)		 05:41 23:17 (972)
23:44 (972A)		 05:42 22:56 (972)
23:45 (972A)
icon44771
Fajar Stn
Fajar Rd
972ABP10Fajar 05:50 23:18 (972)
23:51 (972A)		 05:50 23:27 (972)
23:52 (972A)		 05:51 23:05 (972)
23:51 (972A)
icon44329
Bangkit Stn
Bt Panjang Ring Rd
972ABP9Bangkit 05:54 23:22 (972)
23:56 (972A)		 05:55 23:31 (972)
23:57 (972A)		 05:56 23:09 (972)
23:56 (972A)
Express
BKE		972A Non-stop
Express
PIE		972A Non-stop
icon40239
Bef Stevens Stn Exit 4
Whitley Rd
972ADT10TE11Stevens 06:09 23:36 (972)
00:09 (972A)		 06:12 23:47 (972)
00:13 (972A)		 06:13 23:25 (972)
00:11 (972A)
icon40229
Bef Stevens Stn Exit 2
Stevens Rd
972ADT10TE11Stevens 06:10 23:37 (972)
00:09 (972A)		 06:13 23:48 (972)
00:13 (972A)		 06:14 23:26 (972)
00:11 (972A)
icon09219
Far East Plaza
Scotts Rd
972AFar East Plaza
Shaw Centre
Tang Plaza 		06:15 23:42 (972)
00:15 (972A)		 06:19 23:53 (972)
00:19 (972A)		 06:19 23:32 (972)
00:17 (972A)
icon09047
Orchard Stn/Tang Plaza
Orchard Rd
972ANS22TE14Orchard
ION Orchard
Lucky Plaza
Shaw Centre
Tang Plaza
Wheelock Place
Wisma Astra 		06:16 23:43 (972)
00:16 (972A)		 06:20 23:54 (972)
00:20 (972A)		 06:20 23:33 (972)
00:18 (972A)
icon09037
Bef Cairnhill Rd
Orchard Rd
972ANS23Somerset
268 Orchard
Cineleisure
Design Orchard
Knightsbridge
Mandarin Gallery
Ngee Ann City
Paragon
The Heeren 		06:17 23:45 (972)
00:17 (972A)		 06:22 23:55 (972)
00:21 (972A)		 06:21 23:35 (972)
00:20 (972A)
icon08057
Dhoby Ghaut Stn
Orchard Rd
972ANS24NE6CC1Dhoby Ghaut
Plaza Singapura 		06:21 23:49 (972)
00:20 (972A)		 06:26 23:59 (972)
00:25 (972A)		 06:26 23:31 (972)
00:24 (972A)
icon08031
Dhoby Ghaut Stn Exit B
Penang Rd
NS24NE6CC1Dhoby Ghaut
9 Penang Rd
Plaza Singapura 		06:25 23:53 06:31 00:04 06:31 23:44
icon08121
Somerset Stn
Somerset Rd
NS23Somerset
111 Somerset
313@Somerset
Orchardgateway 		06:27 23:55 06:34 00:07 06:34 23:47
icon09023
Opp Orchard Stn/ION
Orchard Turn
NS22TE14Orchard
ION Orchard
Wheelock Place 		06:31 23:59 06:38 00:11 06:38 23:51
icon40221
Stevens Stn Exit 3
Stevens Rd
DT10TE11Stevens 06:41 00:06 06:47 00:18 06:47 23:58
icon40231
Raffles Town Club
Whitley Rd
DT10TE11Stevens 06:43 00:09 06:47 00:20 06:47 00:00
style='line-height:1.4' colspan=1|Express
PIE		 Non-stop
style='line-height:1.4' colspan=1|Express
BKE		 Non-stop
icon44321
Opp Bangkit Stn
Bt Panjang Ring Rd
BP9Bangkit 06:35 00:22 07:03 00:34 07:01 00:13
icon44779
Opp Fajar Stn
Fajar Rd
BP10Fajar 06:39 00:26 07:07 00:38 07:05 00:17
icon44649
Blk 541A CP
Bt Panjang Ring Rd
BP13Senja 07:01 00:40 07:25 00:52 07:19 00:31
icon45009
Bt Panjang Int(Alighting)
Petir Rd
DT1BP6Bukit Panjang
Hillion Mall 		07:05 00:34 07:29 00:56 07:23 00:35

Historical Information

Operator Route Year Date Service changes
SMRT Buses
(Current)
972Bukit Panjang ↺ Orchard Rd
972ABukit Panjang → Orchard Rd
 2013 17 November Introduced between Bt Panjang Temp Bus Pk and Bencoolen St (Loop) under the LTA's Bus Service Enhancement Programme (BSEP), operating between 0600 hrs and 2300 hrs daily.
972AIntroduced from Bt Panjang Temp Bus Pk to Orchard Rd (Dhoby Ghaut Stn), operating after the last bus of Service 972 daily.
2014 2 March Designated wheelchair-accessible bus service (WAB). WAB
2015 14 June Amended to ply Senja Rd and Senja Lk.
12 July
972First bus timing revised to 0530 hrs daily.
16 August Serves 2 new bus stops between Blks 443A and 443B and outside Blk 442D along Fajar Rd.
6 September Serves new pair of bus stops outside and opposite Blk 635C along Senja Rd.
Serves new pair of bus stops outside Blk 548B and outside Blk 547C along Segar Rd.
27 December Serves the bus stop opposite Blk 183 along Bt Panjang Rd, skipping the bus stop outside Blk 604.
2016 11 December
972Skips removed bus stop outside SMU along Bencoolen St.
2017 4 September Amended to Bt Panjang Integrated Transport Hub.
2022 3 April Amended to ply Senja Rd and Bt Panjang Ring Rd towards Orchard Rd with the conversion of Senja Lk to one-way traffic.

External Links

icon Choa Chu Kang – Bukit Panjang Bus Package [ V • T • E]
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Operated under Negotiated Contract
Choa Chu Kang Feeders 300 • 301 • 302 • 307
Bukit Panjang Feeders 920 • 922
Defunct 188R • 308 • 700 • 700A • 971 • 971E • 979M • BPS1 • NR3 • NR8
Bus Fleet Kranji Depot (KJDEP)
Single Decker Linkker LM312 • MAN NL323F (Euro V, Batch 1 • Euro V, Batch 2 • Euro V, Batch 3 • Euro VI • Retrofitted Electric) • Mercedes-Benz OC500LE (Batch 1 • Batch 2) • Volvo B5LH
Double Decker Alexander Dennis Enviro500 (3-Door • Batch 1 • Batch 2) • MAN ND323F (3-Door • Euro V, Batch 1 • Euro V, Batch 2 • Euro V, Batch 3 • Euro VI, Batch 1 • Euro VI, Batch 2) • Volvo B9TL (Wright Eclipse Gemini 2) (Batch 4)
Articulated Buses MAN NG363F
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