Bus Service 972

	Service 972;
Route Information
Route	Bukit Panjang Interchange ↺ Orchard Rd (Loop)
Route Length	40.3 km
Travelling Time	125 mins (2 h 5 mins)
Operator	; (Choa Chu Kang – Bukit Panjang Bus Package)

!	TRAVEL ADVISORY					!
!	From Sunday, 14 November 2024 to 31 October 2025, Train services on the Bukit Panjang LRT will end an hour earlier at 22:30 every Thursday to Sunday (except Public Holidays). This is to facilitate the upgrading of the BPLRT signalling system, as well as the testing of the new and retrofitted Light Rail Vehicles (LRVs) on the BPLRT network. Please refer here for more information. From Monday, 17 March 2025, short-trip service 71A will be introduced from Mayflower MRT Station to Bishan MRT Station. Please refer here for more information. From Sunday, 23 March 2025, supplementary bus service 258M will ply an extended route looping at Boon Lay Place to provide direct connection to amenities such as Boon Lay Shopping Centre. Please refer here for more information. From Monday, 24 March 2025, supplementary bus service 979X will be introduced to provide a faster connection for residents in Yew Tee Village to and from Bukit Panjang MRT / Bus Interchange. Bus service 979X will supplement bus service 979 and serve selected bus stops along its route. It will operate on weekdays (excluding Public Holidays) during the morning and evening peak periods. Please refer here for more information. From Monday, 24 March 2025, supplementary bus service 861M will be introduced to complement existing travel options to Wellington Primary School. It will operate from Canberra Way, terminating at Sembawang Bus Interchange. This service will operate two trips during the morning peak period on weekdays during school term only. Please refer here for more information. From Monday, 24 March 2025, short-trip service 112B will be introduced starting from Hougang Central Bus Interchange and terminating at Hougang Avenue 7. This service will only operate on weekdays (excluding public holidays) during the evening peak period. Please refer here for more information.					!

SMRT Buses Bus Service 972 is an inter-town route that connects the residential estates of Bukit Panjang to Orchard. The route was first launched on 17 November 2013 to alleviate high passenger demand from bus service 190.

As part of the Bus Service Enhancement Programme, this was also the first SMRT bus service to receive Double-decker buses in 2014.

There were initial plans in 2020 to amend Service 972 to cover lost sectors from withdrawing Service 700/700A, but this was cancelled later, and a route variant bus service 972M was introduced instead.

Service Information[edit]

Bus Duty & Fleet[edit]

Service 972/972A *(shared with Service 972M)*
Depot	Fleet		Fleet
Depot	972	972A	Fleet
Kranji Depot (KJDEP)	38	3	8 Single Deckers	30 Double Deckers
Kranji Depot (KJDEP)	38	3	SMB1536A SMB1647M MAN NL323F SMB124L SMB125J SMB126G SMB127D SMB128B SMB133K Mercedes-Benz OC500LE	SMB3540Z SMB3575Z SMB3576X SMB3583A SMB3584Y SMB3587P SMB3588L SMB3592Z SMB3593X SMB3595R SMB3597K SMB3598H SMB3599E SMB3613Y SMB3615S SMB3616P SMB5007J SMB5010Z SMB5011X SMB5013R SMB5021S SMB5024J SMB5025G SMB5030R SMB5033H SMB5039S SMB5040L SMB5057P SMB5066M SMB5068H SMB5069E Alexander Dennis Enviro500 SG5573T SG5575M Volvo B9TL

Notes
3 extra DDs. 1 SD will perform crossover trips on Service 976 during Weekdays AM Peak. Several DDs will perform one (1) down-route trip on Service 975 from Brickland Road (Bus Stop 30081 - Opp Hai Inn See Tp) towards Bukit Panjang Interchange before & during Weekdays AM Peak. Full DD fleet on Weekends & Public Holidays. Service 972/972M, Service 180, Service 188 & Service 979 DDs are interchangeable. This service practises jumpbus & interlining. All Service 972 & Service 972M buses park at Woodlands Bus Park (WLBP). Weekdays: 15 AM - 19 PM / 16 S1 / 2 S2 / 1 TQ (38 buses) Saturdays: 16 AM - 18 PM / 3 S1 (21 buses) Sundays: 16 AM - 17 PM / 3 S2 (20 buses)

Route Information[edit]

Frequency[edit]

Period	AM Peak (First Bus - 08:30)	AM Off Peak (08:31 - 16:59)	PM Peak (17:00 - 19:00)	PM Off Peak (19:01 - Last Bus)
Loop Service	04 - 11 minutes	08 - 16 minutes	05 - 09 minutes	11 - 19 minutes

Special Departures[edit]

44321
Opp Bangkit Stn
Bt Panjang Ring Rd
→
45009
Bt Panjang Int
Petir Rd
- Weekdays: 06:35 (DD) & 06:50 (DD)

Service 972A[edit]

45009
Bt Panjang Int
Petir Rd
→
08057
Dhoby Ghaut Stn
Orchard Rd
- Weekdays: 23:18 (DD) & 23:35 (DD)
- Saturdays: 23:20 (DD) & 23:35 (DD)
- Sundays / Public Holidays: 23:01 (DD), 23:18 (DD) & 23:35 (DD)

Loop Service[edit]

[Show/Hide Full Route Details]

Bus Stops		Point of Interest	Weekdays		Saturdays		Suns / PHs
Bus Stops		Point of Interest	First bus	Last bus	First bus	Last bus	First bus	Last bus
45009 Bt Panjang Int(Berth B2) Petir Rd	972A	DT1BP6Bukit Panjang Hillion Mall	05:30	22:59 (972) 23:35 (972A)	05:30	23:06 (972) 23:35 (972A)	05:30	22:45 (972) 23:35 (972A)
44641 Blk 602 Bt Panjang Ring Rd	972A	BP13Senja	05:32	23:01 (972) 23:37 (972A)	05:32	23:08 (972) 23:37 (972A)	05:32	22:47 (972) 23:37 (972A)
44791 West View Pr Sch Senja Rd	972A		05:34	23:03 (972) 23:39 (972A)	05:34	23:10 (972) 23:40 (972A)	05:35	22:49 (972) 23:40 (972A)
44801 Opp Blk 628 Senja Rd	972A		05:36	23:04 (972) 23:40 (972A)	05:35	23:11 (972) 23:41 (972A)	05:36	22:50 (972) 23:41 (972A)
44861 Blk 636A Senja Rd	972A		05:37	23:04 (972) 23:41 (972A)	05:37	23:11 (972) 23:42 (972A)	05:38	22:50 (972) 23:42 (972A)
44811 Senja FC Senja Rd	972A		05:37	23:06 (972) 23:41 (972A)	05:36	23:13 (972) 23:42 (972A)	05:38	22:52 (972) 23:42 (972A)
44931 Blk 643 CP Senja Rd	972A		05:39	23:08 (972) TBC (972A)	05:39	23:15 (972) TBC (972A)	05:40	22:54 (972) TBC (972A)
44721 Opp Jelapang Stn Bt Panjang Ring Rd	972A	BP12Jelapang	05:41	23:10 (972) 23:44 (972A)	05:41	23:17 (972) 23:44 (972A)	05:42	22:56 (972) 23:45 (972A)
44661 Blk 532 Jelapang Rd	972A		05:43	23:12 (972) 23:45 (972A)	05:43	23:19 (972) 23:46 (972A)	05:44	22:58 (972) 23:46 (972A)
44611 Blk 516 Jelapang Rd	972A		05:45	23:14 (972) 23:47 (972A)	05:45	23:22 (972) 23:48 (972A)	05:46	23:00 (972) 23:47 (972A)
44701 Blk 548B Segar Rd	972A		05:46	23:15 (972) 23:48 (972A)	05:46	23:23 (972) 23:49 (972A)	05:47	23:01 (972) 23:48 (972A)
44691 Blk 485 Segar Rd	972A		05:48	23:17 (972) 23:50 (972A)	05:48	23:25 (972) 23:51 (972A)	05:49	23:03 (972) 23:50 (972A)
44771 Fajar Stn Fajar Rd	972A	BP10Fajar	05:50	23:18 (972) 23:51 (972A)	05:50	23:27 (972) 23:52 (972A)	05:51	23:05 (972) 23:51 (972A)
44349 Bet Blks 443A/443B Fajar Rd	972A		05:52	23:20 (972) 23:53 (972A)	05:52	23:29 (972) 23:54 (972A)	05:53	23:07 (972) 23:53 (972A)
44339 Blk 442D Fajar Rd	972A		05:53	23:21 (972) 23:55 (972A)	05:54	23:30 (972) 23:56 (972A)	05:55	23:08 (972) 23:55 (972A)
44329 Bangkit Stn Bt Panjang Ring Rd	972A	BP9Bangkit	05:54	23:22 (972) 23:56 (972A)	05:55	23:31 (972) 23:57 (972A)	05:56	23:09 (972) 23:56 (972A)
44261 Blk 270 Bt Panjang Rd	972A		05:57	23:25 (972) 23:58 (972A)	05:58	23:34 (972) 00:00 (972A)	05:59	23:12 (972) 23:59 (972A)
40239 Bef Stevens Stn Exit 4 Whitley Rd	972A	DT10TE11Stevens	06:09	23:36 (972) 00:09 (972A)	06:12	23:47 (972) 00:13 (972A)	06:13	23:25 (972) 00:11 (972A)
40229 Bef Stevens Stn Exit 2 Stevens Rd	972A	DT10TE11Stevens	06:10	23:37 (972) 00:09 (972A)	06:13	23:48 (972) 00:13 (972A)	06:14	23:26 (972) 00:11 (972A)
40219 Bef Met YMCA Stevens Rd	972A		06:10	23:37 (972) 00:10 (972A)	06:13	23:48 (972) 00:14 (972A)	06:14	23:26 (972) 00:12 (972A)
40209 Novotel Mercure @ Stevens Stevens Rd	972A		06:11	23:38 (972) 00:11 (972A)	06:15	23:49 (972) 00:15 (972A)	06:15	23:28 (972) 00:13 (972A)
40199 Aft Balmoral Rd Stevens Rd	972A		06:13	23:40 (972) 00:13 (972A)	06:16	23:51 (972) 00:17 (972A)	06:17	23:29 (972) 00:15 (972A)
09219 Far East Plaza Scotts Rd	972A	Far East Plaza Shaw Centre Tang Plaza	06:15	23:42 (972) 00:15 (972A)	06:19	23:53 (972) 00:19 (972A)	06:19	23:32 (972) 00:17 (972A)
09047 Orchard Stn/Tang Plaza Orchard Rd	972A	NS22TE14Orchard ION Orchard Lucky Plaza Shaw Centre Tang Plaza Wheelock Place Wisma Astra	06:16	23:43 (972) 00:16 (972A)	06:20	23:54 (972) 00:20 (972A)	06:20	23:33 (972) 00:18 (972A)
09037 Bef Cairnhill Rd Orchard Rd	972A	NS23Somerset 268 Orchard Cineleisure Design Orchard Knightsbridge Mandarin Gallery Ngee Ann City Paragon The Heeren	06:17	23:45 (972) 00:17 (972A)	06:22	23:55 (972) 00:21 (972A)	06:21	23:35 (972) 00:20 (972A)
08138 Concorde Hotel S'pore Orchard Rd	972A	Concorde Shopping Mall Orchard Point	06:19	23:47 (972) 00:18 (972A)	06:24	23:57 (972) 00:22 (972A)	06:24	23:37 (972) 00:22 (972A)
08057 Dhoby Ghaut Stn Orchard Rd	972A	NS24NE6CC1Dhoby Ghaut Plaza Singapura	06:21	23:49 (972) 00:20 (972A)	06:26	23:59 (972) 00:25 (972A)	06:26	23:31 (972) 00:24 (972A)
08041 YMCA Orchard Rd		National Museum School of the Arts	06:21	23:51	06:26	00:02	06:26	23:42
08031 Dhoby Ghaut Stn Exit B Penang Rd		NS24NE6CC1Dhoby Ghaut 9 Penang Rd Plaza Singapura	06:25	23:53	06:31	00:04	06:31	23:44
08111 Winsland Hse Penang Rd		Orchard Central Orchard Point The Centrepoint	06:26	23:54	06:33	00:06	06:33	23:46
08121 Somerset Stn Somerset Rd		NS23Somerset 111 Somerset 313@Somerset Orchardgateway	06:27	23:55	06:34	00:07	06:34	23:47
09011 Opp Ngee Ann City Orchard Turn		Ngee Ann City Paragon Wisma Astra	06:29	23:57	06:36	00:09	06:36	23:49
09023 Opp Orchard Stn/ION Orchard Turn		NS22TE14Orchard ION Orchard Wheelock Place	06:31	23:59	06:38	00:11	06:38	23:51
09213 15 Scotts Scotts Rd		Far East Plaza Shaw Centre	06:34	00:01	06:40	00:13	06:40	23:51
40191 Aft Draycott Pk Stevens Rd			06:37	00:04	06:42	00:15	06:42	23:55
40201 Chelsea Gdns Condo Stevens Rd			06:38	00:05	06:43	00:16	06:43	23:56
40211 Opp Met YMCA Stevens Rd			06:40	00:06	06:45	00:18	06:45	23:58
40221 Stevens Stn Exit 3 Stevens Rd		DT10TE11Stevens	06:41	00:06	06:47	00:18	06:47	23:58
40231 Raffles Town Club Whitley Rd		DT10TE11Stevens	06:43	00:09	06:47	00:20	06:47	00:00
44269 Blk 223 Bt Panjang Rd			06:55	00:20	06:59	00:32	06:59	00:11
44321 Opp Bangkit Stn Bt Panjang Ring Rd		BP9Bangkit	06:35	00:22	07:03	00:34	07:01	00:13
44331 Blk 239 Fajar Rd			06:36	00:23	07:04	00:35	07:02	00:14
44341 Blk 401A CP Fajar Rd			06:37	00:24	07:05	00:36	07:03	00:15
44779 Opp Fajar Stn Fajar Rd		BP10Fajar	06:39	00:26	07:07	00:38	07:05	00:17
44699 Blk 457 Segar Rd			06:43	00:28	07:10	00:40	07:07	00:19
44709 Blk 547C Segar Rd			06:45	00:30	07:12	00:42	07:09	00:21
44619 Blk 506 Jelapang Rd			06:47	00:31	07:14	00:43	07:10	00:22
44669 Opp Blk 532 Jelapang Rd			06:50	00:33	07:16	00:45	07:12	00:24
44829 Opp Blk 650 Senja Lk			06:53	00:34	07:18	00:46	07:13	00:25
44819 Opp West Spring Sec Sch Senja Rd			06:56	00:36	07:21	00:48	07:15	00:27
44869 Bef Blk 629A CP Senja Rd			06:56	00:36	07:21	00:48	07:15	00:27
44809 Blk 628 Senja Rd			06:58	00:37	07:22	00:49	07:16	00:28
44799 Blk 610 Senja Rd			06:59	00:38	07:24	00:51	07:18	00:30
44649 Blk 541A CP Bt Panjang Ring Rd		BP13Senja	07:01	00:40	07:25	00:52	07:19	00:31
44639 Bt Panjang Plaza Jelebu Rd		Bukit Panjang Plaza Hillion Mall	07:02	00:31	07:26	00:53	07:20	00:32
45009 Bt Panjang Int(Alighting) Petir Rd		DT1BP6Bukit Panjang Hillion Mall	07:05	00:34	07:29	00:56	07:23	00:35

Historical Information[edit]

Operator	Route	Year	Date	Service changes
(Current)	972Bukit Panjang ↺ Orchard Rd 972ABukit Panjang → Orchard Rd	2013	17 November	Introduced between Bt Panjang Temp Bus Pk and Bencoolen St (Loop) under the LTA's Bus Service Enhancement Programme (BSEP), operating between 0600 hrs and 2300 hrs daily.
		2013	17 November	972AIntroduced from Bt Panjang Temp Bus Pk to Orchard Rd (Dhoby Ghaut Stn), operating after the last bus of Service 972 daily.
		2014	2 March	Designated wheelchair-accessible bus service (WAB).
		2015	14 June	Amended to ply Senja Rd and Senja Lk.
			12 July	972First bus timing revised to 0530 hrs daily.
			16 August	Serves 2 new bus stops between Blks 443A and 443B and outside Blk 442D along Fajar Rd.
			6 September	Serves new pair of bus stops outside and opposite Blk 635C along Senja Rd.
			6 September	Serves new pair of bus stops outside Blk 548B and outside Blk 547C along Segar Rd.
			27 December	Serves the bus stop opposite Blk 183 along Bt Panjang Rd, skipping the bus stop outside Blk 604.
		2016	11 December	972Skips removed bus stop outside SMU along Bencoolen St.
		2017	4 September	Amended to Bt Panjang Integrated Transport Hub.
		2022	3 April	Amended to ply Senja Rd and Bt Panjang Ring Rd towards Orchard Rd with the conversion of Senja Lk to one-way traffic.

External Links[edit]

Choa Chu Kang – Bukit Panjang Bus Package			[ V • T • E]
Services	61 • 67 • 75 • 172 • 176 • 180 • 184 • 188 • 188e • 190 • 868E • 927 • 970 • 972 • 972M • 973 • 975 • 976 • 979 • 982E • 983 • 983M • 985 • 991		Operated under Negotiated Contract
	Choa Chu Kang Feeders	300 • 301 • 302 • 307
	Bukit Panjang Feeders	920 • 922
	Defunct	188R • 308 • 700 • 700A • 971 • 971E • 979M • NR3 • NR8
Bus Fleet	Kranji Depot (KJDEP)
	Single Decker	Linkker LM312 • MAN NL323F (Euro V, Batch 1 • Euro V, Batch 2 • Euro V, Batch 3 • Euro VI • Retrofitted Electric) • Mercedes-Benz OC500LE (Batch 1 • Batch 2) • Volvo B5LH
	Double Decker	Alexander Dennis Enviro500 (3-Door • Batch 1 • Batch 2) • MAN ND323F (3-Door • Euro V, Batch 1 • Euro V, Batch 2 • Euro V, Batch 3 • Euro VI, Batch 1 • Euro VI, Batch 2) • Volvo B9TL (Wright Eclipse Gemini 2) (Batch 4)
	Articulated Buses	MAN NG363F

Bus Service 972

Contents